Elevate Your Brand’s Customer Experience
Listen360 empowers your business to attract new clients and drive growth by providing exceptional customer service across all locations, enhancing your brand’s reputation.
Benefits of Enhanced Customer Service
- Retain At-Risk Customers
- Coach and Manage Your Team
- Make Informed, Data-driven Decisions
- Drive Repeat & Referral Business
Retain At-Risk Customers
Address the needs of at-risk customers with precision. Swiftly identify concerns and resolve them to boost customer satisfaction.
- Efficiently manage high-risk customers
- Tailor support according to demographic insights
- Thoroughly analyze feedback
Implement focused solutions, enhancing engagement and fostering long-lasting connections in order to reduce churn.
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Enhance Service with Real-Time Feedback
Capture feedback immediately to stay closely connected with customer experiences. Swift insights allow you to address concerns quickly and to effectively reduce churn by ensuring customers feel continuously supported and valued.
- Understand customer choices in real-time
- Respond proactively to customer concerns
- Act quickly to prevent potential cancellations
Our Reputation is Built on Our Customers
Hear From Our Customers
Follow Up Fast and Retain Customers
“Listen360 is one of the keys to Rollins’ continued leadership. We’ve been meeting customer expectations for over a century! But if there are any areas where we can improve, now we can follow up fast and make a positive impact on customer retention.”
Steve LeavittDivision President @ Rollins
Validate Your Franchise’s Values
“Listen360 validates our franchise’s mission. Our differentiator is being accessible and responsive; we see from our customers’ comments that we are walking the walk.”
Tom WoodFranchise Owner @ ServiceMaster Services
Connect With Your Favorite Marketing Tools
Listen360 integrates seamlessly with your marketing tools to streamline your workflow.
Learn with Listen360 Resources
Increase Repeat Customers & Reduce Customer Churn
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.