Listen360 Platform Overview
Listen360 is an all-in-one customer experience platform, guiding customers seamlessly from providing feedback to referring their friends.
We Let Our Numbers Do the Talking
See the profound impact and growth Listen360 produces for our clients.
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brands using Listen360 today
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combined locations using Listen360 today
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directories to maintain flawless listings
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Elevate Your Growth and Profit With Listen360
Enhance Customer Experience
With the addition of precise customer segmentation, our system integrations deliver personalized feedback requests to you when it matters most.
Strengthen Customer Loyalty
Empower your customer retention by analyzing behaviors to reduce churn. Our platform engages customers proactively, ensuring lasting brand loyalty.
Establish a World-Class Reputation
Through strategic review requests, integrity checks for fake reviews, and market analysis, our platform protects your brand reputation.
Hear From Our Customers
Get A Pulse On Your Business
“There is an absolute direct correlation with what we do to our member feedback. When a particular market or location is not performing well, it often denotes a lack of customer service standards or failure to collect accurate feedback. Listen360 essentially provides a finger on the pulse of performance, profitability, and sustainable growth, all through customer engagement.”
Paul ReuterSenior VP of Operations @ Orange Theory Fitness
Services for Brand Growth
Listen360 offers a comprehensive suite of tools designed to manage every aspect of your customer experience journey. From integrating real-time feedback to optimizing your business listings, we ensure your brand achieves unparalleled growth and visibility.
Feedback
Ask timely questions - act on feedback instantly to retain and satisfy customers.
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AI Analytics
Use AI to convert feedback into clear actions for growth and customer satisfaction.
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Reviews
Protect your brand's reputation with strategic review management and responses.
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Social Media
Boost your social media presence with AI, unified analytics, and crossposting.
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Listings
Improve SEO and find customers with comprehensive business directory listings.
Learn MoreDynamic Solutions for All Industries
Across every sector, Listen360's adaptive solutions drive success. From home services to wellness, we help brands grow with customized strategies and tools.
Home Services
Optimize your home service brand with tailored, industry-specific solutions.
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Fitness
Boost your fitness brand with dynamic tools for growth and engagement.
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Wellness
Empower wellness with solutions that nurture mind, body, and community.
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Children's Services
Build your children's services with strategies that engage families and build trust.
Learn MoreLearn about Our Integrations and Partnerships
Listen360 unites leading software platforms with industry leaders to elevate your business. Leverage our partnerships and integrations to propel your business forward.
Partners & IntegrationsPlatform Frequently Asked Questions
At Listen360, we provide a comprehensive feedback management system. This system enhances your connection with customers through immediate and actionable insights. Utilizing the Net Promoter Score (NPS^TM) system, we help you measure customer loyalty and satisfaction. This offers a clear perspective on your performance and areas for improvement. Our platform collects feedback directly following customer interactions. This allows you to address issues promptly and maintain strong customer relationships.
With Listen360, automated responses are tailored to fit each customer interaction. This ensures timely and relevant communication. Our advanced analytic tools dive deep into your feedback. This converts it into practical insights that drive better decision-making. Ultimately leading to more effective customer engagement.
Listen360 is tailored for large, multi-location businesses. Our reporting is fine-tuned for each brand’s operational structure. This way, the right people get the most appropriate and actionable information.
Our plans are priced per location or by request volume. However, we do not publish our pricing plans publicly. Reach out to our team of experts via the Customer Support page for more information on how our plans can best suit your business needs.
While we don’t current offer a mobile app, Listen360 does offer a variety of tools that can be taken on the go and accessed through a device. For more information, head to our Resources page.
To see what our customers love most about Listen360, you can find reviews on Capterra, G2, and Getapp.
You can add Listen360 to your website through several website integrations. To learn more, book a free, personalized demo with our team.
Increase Repeat Customers & Reduce Customer Churn
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.