Enhance Member Loyalty for Fitness Brands
Use member feedback to refine your fitness programs, focusing on what matters to increase customer loyalty and satisfaction.
Key Use Cases for Fitness Industry Success
- Reduce Member Churn
- Perfect Your Operations
- Drive Repeat & Referral Business
- Outshine the Competition
Reduce Membership Cancellations
Identify and address factors causing gym membership churn. Tailor client experiences increase satisfaction and loyalty.
- Detect at-risk members early via analytics
- Adjust services to meet member preferences
- Boost engagement with custom interactions
Listen360 insights significantly help you enhance member experiences to retain memberships and grow your business.
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Our Reputation is Built on Our Customers
Hear From Our Customers
Use Data To Understand Customers
“Listen360 is one of the best companies I have ever worked with. Everyone is responsive and helpful. Using Listen360 to understand our members’ needs is one of the best business decisions we have made.”
Gayle BendorisYMCA of the North Shore
Get A Pulse On Your Business
“There is an absolute direct correlation with what we do to our member feedback. When a particular market or location is not performing well, it often denotes a lack of customer service standards or failure to collect accurate feedback. Listen360 essentially provides a finger on the pulse of performance, profitability, and sustainable growth, all through customer engagement.”
Paul ReuterSenior VP of Operations @ Orange Theory Fitness
Connect With Your Favorite Marketing Tools
Listen360 integrates seamlessly with your marketing tools to streamline your workflow.
Learn with Listen360 Resources
Increase Repeat Customers & Reduce Customer Churn
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.