Become a Better Brand Growth Leader
Enhance your strategic focus for brand loyalty and profitability with Listen360. Use Net Promoter Scores℠ (NPS™) to expand your brand and attract franchisees.
Advantages for Executive Leadership
- Uphold Brand Standards
- Make Informed, Data-Driven Decisions
- Drive Business Growth
- Outshine the Competition
Uphold Brand Standards
Use customer insights to ensure your company performance is meeting brand standards, creating a consistent, exceptional customer experience.
- Measure brand health
- Ensure strategic alignment across your organization
- Clearly define your brand identity
Listen360 integrates your brand values into every customer interaction, showing what differentiates your business.
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Foster a Strong Company Culture
Listen360 helps maintain consistency across your organization, ensuring that your culture permeates every level of your business.
- Engage and motivate your team daily
- Cement a customer-centric culture
- Enhance overall employee satisfaction
Create a company culture where every team member aligns with shared standards and expectations.
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Our Reputation is Built on Our Customers
Hear From Our Customers
Respond to Reviews Fast
“Listen360 helps us truly understand how the customer views our service quality. The daily email recaps allow us to respond to concerns quickly and improve customers’ perceptions that historically may have led to a cancellation.”
Tom WaltersPresident @ Western Pest Services, Orkin
Ensure Standards Are Met
“In Listen360, we found a solution that provided the broader capabilities that could help franchisees improve how they engage with customers and ensure our high customer service standards were being met.”
Chuck KaylorDirector of Marketing Services @ FASTSIGNS
Connect With Your Favorite Marketing Tools
Listen360 integrates seamlessly with your marketing tools to streamline your workflow.
Learn with Listen360 Resources
Increase Repeat Customers & Reduce Customer Churn
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.