Optimize Operations with Strategic Insights
Listen360 uses Net Promoter Score℠ (NPS™) rankings to understand performance. Use these insights to enhance your business, boosting customer satisfaction and growing your brand.
Key Advantages of Streamlined Operations
- Retain Disengaged Families
- Make Informed, Data-driven Decisions
- Coach and Manage Your Team
Secure and Support At-Risk Customers
Engage disinterested customers with targeted strategies. Our tools identify and resolve issues to enhance satisfaction quickly.
- Manage at-risk customers effectively
- Customize support by demographic data
- Analyze detailed feedback
Use targeted solutions to prevent customer churn, ensuring customer satisfaction to build lasting relationships.
Request A Demo
Collect Automated, Real-Time Feedback
Listen360 helps you be responsive while establishing trust by being able to check feedback as soon as they are submitted. With a real-time pulse on customer sentiment, you can prevent customers from becoming at risk of churn.
- Quickly address feedback concerns
- Promptly respond to online reviews
- Highlight successes immediately
Our Reputation is Built on Our Customers
Hear From Our Customers
Analyze Data From Different Angles
“Listen360 helps us analyze data in a manageable way. We can also slice and-dice our data by industry served, facility size or the number of days per week we clean.”
Jerry GahloffPresident @ Hometeam Pest Defense
Receive Granular Data on Customers
“We were nervous that we would have a loss of data, going from 22 questions to two but that fear was completely unfounded. We don’t have to ask more questions, because our customers are extremely willing to offer information! With Listen360’s verbatims, we get all the granular data we need.”
Tony LoftisDirector of Systems Development @ ServiceMaster Clean
Connect With Your Favorite Marketing Tools
Listen360 integrates seamlessly with your marketing tools to streamline your workflow.
Learn with Listen360 Resources
Increase Repeat Customers & Reduce Customer Churn
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.